Shipping is free on orders over $500. We ship via USPS, UPS, and FedEx. Expect to receive your package to ship within approximately 5 business days from when your order is processed. Shipping times may vary depending on the time of year. If you need it sooner, we offer an expedited option for an additional charge. All packages we mail will include insurance. If your package arrives damaged, please contact the shipper and file a claim. If you have any issues you cannot resolve, please contact us and we will try to help.
We want our customers to be thrilled with their purchases, so if you change your mind we will accept returns of any unused, undamaged orders within 30 days, no questions asked. If you have ordered mayKITS for your group, you must return the entire order, individual kits are not returnable for a refund. Customers returning an order will be responsible for the return shipping charges. If an item you receive is broken or you are unsatisfied with it, please take a photo of the problem and email it to us with a description of the problem. If any items are damaged during shipping, we will gladly ship you a replacement at no cost. We may contact you to resolve the situation. Refunds will be processed via the original payment method.
Payment is required at least two weeks before your event. We accept most major credit cards as well as PayPal. We also accept checks up to thirty days before your event is to take place or your order ships.
We may offer bulk discounts on a case by case basis. Discounts may apply for events with 30 or more participants. Please contact us for more information.
Your privacy is important to us, we will only use your data for communication and transactions related to our business with you. We will never sell your data for any reason. If you have provided your email via our website, you will be automatically added to our email list. If at any time, you wish to be taken off this list, you may unsubscribe by clicking the "unsubscribe" link at the bottom of any maykSTUFF email.
Your data is stored on secure, third-party servers. We do not retain any of your data on any personal servers.